Our Mental Health and Addiction support Counsellors Phil and Chris attended a Veterans Crisis Training day last week at GMP Sedgely Park Training Centre.
Facilitated by the UK Hostage and Crisis Negotation Team, the theme was suicide prevention and focused on improving their communication skills in order to resolve a crisis situation.
Learning included verbal deescalation, active listening skills and empathetic communication. The training was really enjoyable and helpful in terms of offering an alternative means of communication.
A really interesting and insightful day was had by all, thanks to everyone involved.